Posts from this topic will be added to your daily email digest and your homepage feed. The National Advertising Division says T-Mobile’s Price Lock disclosure ‘contradicts’ its main message. The ...

T-Mobile has agreed to change its advertising for the “Price Lock” guarantee that doesn’t actually lock in a customer’s price, but continues to defend the offer. T-Mobile users expressed their ...

T-Mobile just got into some trouble with the National Advertising Program (NAD), a part of the BBB National Programs, an independent non-profit organization, for advertising its supposed “Price Lock” ...

T-Mobile promised users who bought certain mobile plans that it would never raise their prices for as long as they lived—but then raised their prices this year. So it’s no surprise that 2,000 T-Mobile ...

Wireless provider T-Mobile has introduced new post-paid plans with lower costs, added features and a new five-year price-lock guarantee. The plans — Experience More and Experience Beyond — replace ...

In context: Consumers getting burned by surprise clauses in the fineprint of the legal agreements they enter into has almost become a cliché in the Internet Age ...