Microsoft's Azure and Research teams are working together to build a new AI infrastructure service, codenamed "Singularity." The Singularity team is working to build what Microsoft describes in some ...

Generative AI is developing a reputation for helping office workers with tasks like drafting emails, writing code, and summarizing documents. Now, a set of new product features from Microsoft aims to ...

Microsoft wants to help sales and service teams to be more productive, with the power of an AI copilot. At the Microsoft Ignite conference today, the tech giant unveiled a suite of innovative, ...

Microsoft on Tuesday said it will introduce new artificial intelligence tools for customer service call centers. Microsoft, which has backed ChatGPT creator OpenAI, is taking AI technology into a ...

BOERNE, Texas--(BUSINESS WIRE)--Red Maple, a leading provider of innovative business solutions, is excited to announce the launch of Red Maple Credit Cards for Microsoft Dynamics 365 Field Service.

Copilot, Microsoft’s brand of generative AI technologies, promises to be a big moneymaker for the company, with one analyst predicting that it could generate $10 billion in annualized revenue by 2026.

STAMFORD, Conn.--(BUSINESS WIRE)--Two-thirds of enterprises will be using AI to manage field service operations by 2028, tightening control over the many variables involved in providing on-site ...