Microsoft is bringing its generative AI assistant to tools used to coordinate frontline work with a Copilot for Field Service management in Dynamics 365 and a Shifts plugin for Microsoft 365 Copilot.

Microsoft Dynamics 365 is a customer relationship management tool ideal for sales and marketing teams that optimize sales processes at scale. Microsoft Dynamics 365 is a comprehensive portfolio of ...

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Microsoft CRM Dynamics 365, also known as Microsoft Dynamics CRM, is a customer relationship management software tool made by Microsoft that offers more extensive features than a standard CRM. When ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. The Business edition offers extended capabilities and ...

When Microsoft took the wraps off Dynamics 365 a couple of weeks ago, officials seemingly didn't want to talk much about tech. They were more intent on appealing to business decision makers. But most ...

Brisbane-based DSS has launched an enhanced Microsoft Dynamics 365 Finance & Operations (F&O) License Optimisation Service, designed to reduce licensing costs by up to 50% while bolstering enterprise ...

Offerings will increase by as much as 17 percent and as little as 9 percent. Microsoft plans to increase prices for a variety of Dynamics 365 offerings on Oct. 1 by an average of 12 percent or $17 per ...

CHICAGO--(BUSINESS WIRE)--InterCall®, a subsidiary of West Corporation and the world's largest conferencing and collaboration services provider, announced today its sponsorship of a July 12 th webinar ...

Microsoft Dynamics 365 is an advanced CRM software solution with a powerful inbuilt AI, best suited for medium-to-large businesses. While it does have a steep learning curve, its advanced capabilities ...