Facebook has made bots more discoverable by piggybacking on existing user's journeys on Facebook pages. To make your chatbot more discoverable, Facebook has designed a number of tools you should use.

There is a lot of hype surrounding chatbots, and they are quickly becoming a standard part of any digital marketing strategy. Chatbots bots are very versatile services, and when setup correctly, can ...

If your love for a song has caused you to drop the infamous “heart eyes” emoji in a text or social media post, Apple’s latest addition to Facebook Messenger may be the technical innovation you’ve been ...

A mix of editorial is being run through it, from video explainers to graphics as well as links through to stories on the BBC website. It has been designed to both keep people within the bot as well as ...

Fox News has launched a Facebook Messenger bot, and it takes advantage of a change in Facebook Messenger policy made earlier this week. Facebook Messenger product manager Seth Rosenberg announced ...

NEW YORK--(BUSINESS WIRE)--American Express today announced a new Add a Card feature for the Amex bot for Messenger. This feature helps enable eligible U.S. Consumer and OPEN Card Members to add their ...