Field Technologies Online

For Wireless Matrix, Customer Success Management Is A Differentiator

Adapting to the fluid needs of GPS fleet tracking customers requires more than product how-to knowledge and a 24x7 customer care hotline. For Wireless Matrix, it means nimbleness both in delivering ...
Yahoo Finance

Quadient Named a Leader in the SPARK Matrix™: Customer Communication Management Report for 2025

QKS Group recognizes Quadient for its advanced AI-powered capabilities that simplify and enhance the creation and orchestration of hyper-personalized and impactful customer interactions Quadient ...
Business Wire

TELUS International Named a ‘Leader’ on Everest Group’s 2022 PEAK Matrix® for Customer Experience Management in the Americas

VANCOUVER, British Columbia--(BUSINESS WIRE)--TELUS International, a leading digital customer experience (CX) innovator for global and disruptive brands, has been named a ‘Leader’ by global research ...
Business Wire

Teleperformance Earns the Highest Score in The 2022 EMEA Customer Experience Management Service by Everest Group PEAK Matrix®

PARIS--(BUSINESS WIRE)--Regulatory News: Teleperformance (Paris:TEP), the global leader in outsourced customer and citizen experience management and related digital services , today announced it has ...
Yahoo Finance

TELUS Digital Named a Leader in Everest Group Customer Experience Management (CXM) PEAK Matrix® Assessment - Americas for the Seventh Consecutive Year

Everest Group has recognized TELUS Digital as a Leader in the report Customer Experience Management (CXM) PEAK Matrix® Assessment - Americas TELUS Digital has been named a Leader in the Everest Group ...
Nasdaq

SPARK Matrix Customer Journey Analytics 2020 Recognizes NICE Nexidia as Technology Leader and Cites NICE ENLIGHTEN as a Differentiator

The Quadrant Knowledge report recognizes NICE’s strengths in AI and highlights its sophisticated technology platform, including Journey Excellence Score as distinctive differentiators Priyanka Panhale ...