Rocket CRM has announced developments in its marketing automation capabilities, reflecting broader trends in how ...

Our research shows that Zendesk is the best CRM for customer database functionality, offering robust customizability and lots of contact management features, all packaged into an easy-to-use platform.

Enterprise sales organizations operate in an environment where scale, speed, and accuracy directly impact revenue outcomes.

Opinions expressed by Entrepreneur contributors are their own. The gig economy is here to stay, fueling an increase in the number of independent contractors and reshaping the workforce. A recent ...

Your free business.com+ membership unlocks exclusive tech deals and advisor support Business.com aims to help business owners make informed decisions to support and grow their companies. We research ...

One of the major growth areas in marketing today is CRM, or customer relationship management. It's a business strategy that demands companies invest in technology and business processes for managing ...

The terms sound interchangeable: customer relationship management (CRM) and customer experience management (CEM). But they really help businesses with two entirely different business processes and ...

Jeff is a writer, founder, and small business expert that focuses on educating founders on the ins and outs of running their business. From answering your legal questions to providing the right ...

Jennifer Simonson is a business journalist with a decade of experience covering entrepreneurship and small business. Drawing on her background as a founder of multiple startups, she writes for Forbes ...

Over the last few decades, the health industry has recorded tremendous growth and as a result, has become increasingly competitive. Patients are now more informed, hence, increasing the demand for ...