The latest MacBook Pro and 12-inch MacBook have a keyboard problem, and Apple is finally ready to do something about it. While the so-called "butterfly" mechanism debuted to great fanfare back in 2015 ...

Apple has launched what it's calling a keyboard service program for problematic MacBook Pro and MacBook laptop keyboards, following an uproar from users and three lawsuits over the issue. Apple ...

Matt Elliott is a senior editor at CNET with a focus on laptops and streaming services. Matt has more than 20 years of experience testing and reviewing laptops. He has worked for CNET in New York and ...

Apple didn't exactly issue a mass mea culpa for its ongoing butterfly keyboard issues, but it's probably about as good as you'll get. The larger question is whether it's enough. The company said that ...

Apple is finally taking some responsibility for the troubles assailing some MacBook and MacBook Pro owners with broken keyboards. The company's new "keyboard service program" pledges to replace ...

Though I prefer traditional laptops over tablets with keyboards (because I can get more done, more quickly on a laptop) that doesn’t change my point here: it is possible to replace a laptop with the ...