When words fall short, the body speaks up. Ever have those days when you feel something's in the air? They don't say it out loud, but you just know. That glance that lingers a second longer, that ...

Words account for just 7% of communication impact, while tone and body language make up the other 93%, according to Dr. Albert Mehrabian’s 7-38-55 Rule. Learning to enhance verbal clarity, tone of ...