AI-powered, interactive knowledge bases are transforming static documentation into dynamic, contextual experiences that learn from every user interaction.
Anand Subramaniam is SVP Global Marketing for eGain Corp. eGain’s solution automates digital-first customer engagement for global brands. Working as a contact center agent was never for mere mortals.
A practical overview of security architectures, threat models, and controls for protecting proprietary enterprise data in retrieval-augmented generation (RAG) systems.
RALEIGH, N.C., Feb. 10, 2022 (GLOBE NEWSWIRE) -- With challenges in Digital Transformation (DX) and Operational Risk Management reaching critical levels in most business environments, Hatha Systems ® ...
We all come from different communities, but we are rooted in lived experiences, said Professor Bryan McKinley Jones Brayboy to a crowd of students in the Canon Leadership Program: Scholar Series at ...
In everyday usage, knowledge refers to awareness of or familiarity with various objects, events, ideas, or ways of doing things. But, as philosophers have noted for centuries, things get complicated ...
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