Deployment of the collaborative knowledge management suites that Microsoft Corp. and IBM’s Lotus unit began promoting two years ago has been relatively slow, analysts said. That’s giving smaller ...

In today’s digital landscape, IT operations are under more pressure than ever to deliver seamless performance, rapid issue resolution, and continuous innovation. Amid these demands, knowledge ...

Knowledge management has been around for decades. The promise of AI innovation in knowledge management lingered on the fringes for years — the application of AI was just outside of possible and not ...