This year may see knowledge management more directly intersect with law firms’ growing adoption of artificial intelligence, with experts predicting that KM will not only become a more vital function ...

AI initiatives are only as effective as the knowledge that supports them. As organizations deploy generative AI, enterprise search, and agentic systems, many are discovering that fragmented content, ...

Rather than wax philosophical about what knowledge is, let’s let it be any information that can further an organization’s goals. If managing IT can be compared to herding cats, managing knowledge is ...

“Technology will finally help journalists give their audience members a better version of the news article, one which favors understanding, not just informing.” The typical inverted-pyramid news ...

The insurance industry runs on information. Every policy, claim, risk assessment and customer interaction depends on access to timely, accurate and well‑organized knowledge. Yet it’s an industry where ...

The number 100 has some magical qualities to it. As we were compiling this year’s list of 100 companies to watch in the KM space, Dick Van Dyke celebrated his 100th birthday. That’s an achievement in ...