PLEASANTON, Calif.--(BUSINESS WIRE)--ManageEngine, the IT management division of Zoho Corporation, today announced that the IT asset management (ITAM) module in its flagship IT service desk software, ...

What is IT management software? IT management software is software that helps companies manage all aspects of an IT infrastructure. This broad category includes all the software that controls and ...

Diageo has gone live with an implementation of ServiceNow to automate IT services, as part of a global transformation. ServiceNow will provide cloud-based IT service management to support the beverage ...

BMC Software, a provider of enterprise systems tools, announced the availability of the winter release of its cloud-based Remedyforce Service Desk solution, which includes new capabilities for service ...

Your organization's service desk serves a critical role in resetting passwords, resolving IT issues, and setting end-users up with the software they need. And as the ...

Meetio Desk: Part of the Meetio suite of software, which includes Room (meeting rooms) and View (large touchscreen for maps), this cloud-based service for management and booking connects to the Meetio ...

Today’s companies house the most complex collections of technology ever assembled. Just the iPhone in your pocket is millions of times more powerful than the computer that landed Apollo 11 on the moon ...

ServiceNow (NYSE:NOW +1%) is buying Neebula, an Israeli developer of cloud-based software (called ServiceWatch) that automatically discovers, maps, and monitors the performance of the services ...

Minor issues and anomalies in IT services can easily become a huge bottleneck for technicians. Unless you have the right service desk technology, manual processing can bog down your resources.

Like a modern-day cavalry, the IT help desk comes to the rescue of frustrated computer users when a cursor freezes or an error message appears. The service ...