It's a tough decision. On the one hand, you've got a ton of mission-critical data deeply entwined with an existing software solution that manages it all. On the other hand, that software solution is ...

The MIT Sloan Management Review says that “the 21st-century CIO must prioritize customer experience; it’s essential to competitive competitive advantage,” and Gartner says that IT executives “see the ...

Aging help desk systems hinder remote support and IT fixes. Cloud-based help desks cut costs, ease complexity, boost IT. 28% of businesses are automating IT and help desk services. Along with aging ...

For anyone who has ever watched their laptop freeze five minutes before an urgent meeting, help may be closer than you think.

I've been building websites and marketing campaigns for small businesses since 2010. I also run two businesses of my own: Hired Gunn Writing & Consulting and the Weeknight Writers group. I'm obsessed ...

Dmytro Lazarchuk is a co-founder and CEO of Relokia with over eight years of experience in digital marketing and data migration services. According to Forbes Insights, 89% of executives at ...

Generative AI adoption is bound to eliminate some tech-related jobs over the next few years. But in addition to creating new efficiencies, it will likely help other roles become more productive. As AI ...

With in-person IT support now relatively rare, tech workers are under increasing pressure to support end-users and endpoint devices remotely — and they need better overall support and tools to do that ...