Helping companies communicate, collaborate, and engage better is part of what cloud-computing specialist Interactive Intelligence aims to do for its customers. Yet even though the cloud has been one ...

This latest cloud service aims to improve the customer experience. Interactive Intelligence today announced the newest service for its multitenant PureCloud platform: PureCloud Engage, tailored toward ...

Let's take a detailed look at the company's latest foray into the UC market. And now comes Interactive Intelligence, whose entry into the hosted UC services market has been a year in the making. The ...

INDIANAPOLIS--(BUSINESS WIRE)--Interactive Intelligence Group Inc. (Nasdaq: ININ), a global leader of cloud services for customer engagement, communications and collaboration, will hold its ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Interactive Intelligence, the Indianapolis-based call ...

INDIANAPOLIS & SANTA ANA, Calif.--(BUSINESS WIRE)-- American Logistics Company (ALC) has deployed Interactive Intelligence Group Inc.’s (Nasdaq: ININ) unified IP business communications solution, ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. Adam Dumey, AI Futurist & Global VP of ...

Interactive media is an interdisciplinary field that fuses digital technologies, human–computer interaction and data analytics to create immersive, responsive experiences across diverse environments.

The contact centre is at the heart of numerous government departments, and as customer expectations change rapidly, so does the need to change service delivery models. So how would the move to a cloud ...