Considering the complex structure of commercial insurance programs—typically purchased in annual “towers” of insurance—risk managers and in-house counsel often do not pay sufficient attention to ...

There is a long-standing debate in alternative dispute resolution ("ADR") circles, particularly in the mediation community, about whether industry knowledge and expertise are necessary for a neutral ...

Learn how an umpire clause resolves insurance disputes with third-party decision-making. Find out how it works when you and your insurer can't agree on a claim.

The daughter of a pastor and a nurse, Rebekah Ratliff, mediator and arbitrator at JAMS, knows what it means to build and live a service-orientated life. Speaking with Insurance Business ahead of a ...

The Australian Financial Complaints Authority (AFCA) has released an updated external dispute resolution (EDR) response guide ...

More Than 90 Percent of Claims Now Filed Electronically; Fee Changes and Rule Clarifications Will Save Industry $4 Million Annually TAMPA, FL, Feb. 1 – Arbitration Forums, Inc. (AF), the nation’s ...

Insurance is not just about the numbers, says Col Fullagar. He explains why it is so important to get the claims dispute process right. Insurance companies tend to focus much of their self-promotion ...

The American College of Radiology (ACR) has offered the Centers for Medicare and Medicare Services (CMS) Center for Consumer Information and Insurance Oversight (CCIIO) solutions to help ensure an ...

The collaborative nature of ADR supports the continued maintenance of professional relationships between consumers and ...

UPDATE: On Friday afternoon, a spokesperson for Anthem told 7 News the provider is actively working with the family, and reaching out to Express Scripts, to find a resolution that will allow Sophia to ...