Insurance brand Aflac is piloting generative AI company-wide, including integrating it into its call center. SVP Keith Farley ...

BOZEMAN, Mont.--(BUSINESS WIRE)--Quiq, the trailblazing conversational customer experience (CCX) platform, is proud to announce that LOOP insurance is live with a customer-facing AI Assistant, built ...

Mercury joins nationally recognized financial services brands, such as American Express and Capital One in USA Today's ranking. Launched in 2026, the ranking is based on one of the most comprehensive ...

In the ever-evolving landscape of car insurance, customer service plays a pivotal role in shaping the overall experience for policyholders. With the advent of generative AI, the dynamics of customer ...

BELMONT, Calif.--(BUSINESS WIRE)--Preferred Risk Insurance Services (PRIS), a professional services company and subsidiary of Warrior Invictus Holding Co., enables its employees and clients to stay ...

The developer of custom artificial intelligence-enabled workflow solutions for business brings enterprise-grade AI to leading insurance carriers, automating claims and policy servicing, accelerating ...

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As the national winner, Wiley received a $2,000 cash award, a gold and diamond lapel pin, and permanent recognition on the Outstanding CSR of the Year sculpture at the Risk & Insurance Education ...

The pandemic forced people to rethink how they spend their time, who they spend their time with and what companies they do business with—and that includes their insurance carriers. Insurance ...

Mercury joins nationally recognized financial services brands, such as American Express and Capital One in USA Today's ranking. LOS ANGELES, Feb. 24, 2026 /PRNewswire/ -- Mercury Insurance (NYSE/NYSE ...