Jane Drews is the IT security officer for the University of Iowa in Iowa City. The first rule of incident management is to accept that you will have an incident. Use these five best practices to get ...

SAN FRANCISCO--(BUSINESS WIRE)--Transposit, the AI-powered incident management company, today announced new on-call capabilities in its industry-leading, end-to-end incident management platform.

With xMatters Flow Designer, teams with roles ranging from software developers to IT generalists can create incident management workflows without a single line of code. This drag and drop experience ...

Incident management is one of the more interesting topics to discuss in modern software. For one, it’s driven dramatic and positive culture changes throughout the industry. Avoiding burnout, ...

Organizations are relying more than ever on technology and information processes and systems to deliver critical operations. Given this operating environment, the occurrence of incidents resulting in ...

Small and medium-sized organizations without a disaster recovery plan are 40% more likely to close their doors permanently after a disaster. Research from FEMA highlights this alarming reality, ...

The world of incident management is changing. Going back decades, it's been a great badge of honor to carry a pager. It meant you were an important person with an important job. You were someone who ...