It's easy for marketers to assume that anything having to do with inbound phone calls is the realm of the contact center. Your awesome marketing gets prospects on the phone, the reps make the sales, ...

It is not uncommon for some businesses to struggle and get pushed to the brink, only to successfully pivot and enjoy a rousing comeback. Such turnarounds have happened with tech companies like Dell ...

Marketers are using call analytics platforms to identify the rich data and consumer insights hidden in the growing volume of inbound calls. Call analytics platforms are one of the few martech systems ...

The marketing landscape has shifted since HubSpot introduced the concept of inbound marketing in 2005. Instead of relying on interruptive tactics like cold calling and commercials, inbound marketing ...

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DOVER, DE, UNITED STATES, January 15, 2026 /EINPresswire.com/ — Call Loom, a cloud-based call tracking system provider, has officially launched its new inbound call ...

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As of June 30, 2021, carriers are required by the Federal Communications Commission to deploy STIR/SHAKEN call authentication technologies to combat illegal caller ID spoofing. While much attention ...