Opinions expressed by Entrepreneur contributors are their own. After suffering from the catastrophic pandemic in 2020 and 2021, this is an important year for organizations operating in major ...

As organizations become increasingly dependent on software-based solutions, strategies to improve their efficiency and reliability are critical. IT Service Management (ITSM) provides a blueprint for ...

RESTON, Va. , July 21 /PRNewswire/ -- Already an ISO/IEC 20000 certification market leader, BSI Management Systems has strengthened its position in the IT Service Management (ITSM) market by being ...

I had the pleasure of sitting down with Janet Holling this week, an IT consultant at global private healthcare provider Bupa, who works in the Australia/New Zealand region and is in the process of ...

The IT Service Management (ITSM) field is evolving rapidly, driven by emerging market trends reshaping how organizations deliver IT services. With technological advancements, changing customer ...

After a rollercoaster ride in IT investment over the past few years, many organisations are beginning to look at how they use information technology in a more strategic manner. Most critical business ...

What is ITSM (IT service management)? Your email has been sent This ITSM guide covers how IT service management evolved from ITIL, along with an overview of the ITIL life cycle and the many IT service ...

Lisa Erickson-Harris is a research director with Enterprise Management Associates, Boulder, Colo., a leading analyst and market research firm focusing exclusively on enterprise infrastructure ...

After suffering from the catastrophic pandemic in 2020 and 2021, this is an important year for organizations operating in major industries worldwide. The Covid-19 situation resulted in a sharp drop in ...