Is your marketing company overwhelmed by phone calls? Businesses of all sizes are finding relief with the help of interactive voice response (IVR) systems. By automating routine inquiries and routing ...

The IVM system from NCH Software is a complete interactive voice response system for Windows PCs. It functions as a interactive telephone menu system, voice mail and outbound dialing solution. The IVM ...

In a world with chatbots and virtual assistants, the traditional IVR menu remains a reliable tool for customer support. Here's why. Interactive Voice Response (IVR) menus seem old-fashioned compared ...

When it comes to running a small or mid-sized business, answering the phone is an essential part of the day-to-day. And even though a ringing telephone may distract from urgent tasks, it might not ...

A quick guide for building an interactive voice response (IVR) system for your customers with Twilio, Node.js, and Express When you want to get ahold of someone, there’s nothing quite like giving ...

If IVR survey completion rates are lower than you’d like, this post is for you. Learn the main reasons callers bail and how to fix them. IVR (Interactive Voice Response) phone surveys are a popular ...

The Centers for Medicare and Medicaid Services (CMS) announced a significant change impacting Medicare providers nationwide. By March 31, 2025, Medicare Administrative Contractors (MACs) will remove ...