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Know the ITIL framework’s essential ideas, principles, and procedures. To be good at managing IT services, you should study the IT Infrastructure Library (ITIL) service lifecycle and its five phases: ...

ITIL is growing in demand and some employers are paying a premium for certification and experience in the best practices methodology, but the first question is what exactly is ITIL and is it right for ...

If you’ve done your research into current IT certifications, you’ll see that Information Technology Infrastructure Library, or ITIL, is near the top of many lists. ITIL methods are designed to help ...

Today's highlighted deal comes from our Elearning section of Neowin deals, where you can save 98% off an Accredited ITIL Certification: Lifecycle Track. Seven internationally accredited courses and 49 ...

Technology is constantly evolving and organisations need to adopt the changing technology in order to maximise their benefits. But remaining agile and flexible enough to do so can lead to chaos if a ...

ITIL: What goes in a Configuration Management Plan? Your email has been sent Configuration management is one of the few processes that overarch all other process and service lifecycle phases in ITIL ...

BMC Software – While IT organizations don’t deliver concrete and tangible goods the way manufacturing organizations do, IT and manufacturing executives face many of the same challenges. Both must ...