Phil Goldstein is a former web editor of the CDW family of tech magazines and a veteran technology journalist. He lives in Washington, D.C., with his wife and their animals: a dog named Brenna, and ...

With the excitement of a new version of ITIL (IT infrastructure library), there should be a resurgence of interest in ITSM (IT service management) as well. IT service management (ITSM) is nothing new.

The Medical University of South Carolina was charged recently by its leadership and state leaders to expand its telehealth portfolio and rapidly develop new services. That goal was helped along by ...

Torque IT, a leading South African ICT training solutions provider, is proud to announce its accreditation by APMG International as an ITIL, Prince2 and Agile Project Management Accredited Training ...

Upon taking up his role as CIO at the Australian Nuclear Science and Technology Organisation (ANSTO) in October 2006, Michael Beckett was faced with a major image problem. Within ANSTO, the perception ...

Establishing a comprehensive project management framework helps project managers organize and plan large projects by stating goals and objectives, managing risks, monitoring activities and evaluating ...

The ICRC’s Project Management Framework (PMF) sets out the organization’s guidelines on managing projects and on the governance of the portfolio of projects managed at headquarters. The PMF describes ...

Project management is about helping a team plan and deliver a project with a pre-defined goal, within a specific period. Project managers must delegate tasks effectively and intelligently, monitor the ...

Learn what project management is and how it helps plan, execute and complete projects efficiently. Discover key principles, methodologies and tools that ensure successful project outcomes. Project ...