ConnectWise has acquired zofiQ, bringing agentic AI automation directly into one of the most widely used platforms for IT ...

IT staff plays a crucial role in keeping organizations running optimally. Support ticketing software aids your IT team in helping your organization while being as productive as possible. The longer a ...

Atomicwork, a SaaS startup led by Indian founders, has raised $25 million in a fresh investment round backed by Khosla Ventures, as it plans to scale and deploy AI agents to simplify communication and ...

In 2026, IT support is no longer judged by availability alone, it’s measured by speed, clarity and experience.

Freshservice is an IT service management solution which you can use to manage assets. But is it worth the money? We find out. Is Freshservice right for your business, can you use it for free, and how ...

Forbes contributors publish independent expert analyses and insights. Joanne Chen is a General Partner at Foundation Capital. Apr 29, 2024, 07:31pm EDT Apr 29, 2024, 07:32pm EDT The push towards ...

Anyone who has worn a one-size-fits-all T-shirt knows that not every fit is a good fit, despite what the label says. The same holds true for the delivery of enterprise technologies to employees. A one ...

Forbes contributors publish independent expert analyses and insights. Curiosity expert improving engagement, innovation, and productivity. If you’ve ever used online software like Dropbox, Slack, or ...