Dr. Chris Hillman, Global AI Lead at Teradata, joins eSpeaks to explore why open data ecosystems are becoming essential for enterprise AI success. In this episode, he breaks down how openness — in ...

WAYNE, Pa., July 15, 2020 /PRNewswire/ -- Evolve IP®, the world's leading provider of Work Anywhere™ solutions, today announced that it has released Evolve RECAP for Microsoft Teams, the Evolve ...

- Dubber launches compliant Unified Call Recording and Voice AI on 3 AT&T Networks: AT&T IP Toll-Free Network, AT&T Hosted Voice Service and Cisco Webex Calling with AT&T Business in the United States ...

There’s nothing glamorous about call accounting software, according to Michael Shevelev, CEO of Florham Park, NJ-based Trisys, Inc., for whom its call accounting solution, Tapit EX, has been a cash ...

Call Center: What's the real value of IP in the call center? Is it something that managers and in-center personnel need to worry about? Brian Spraetz: IP technology offers the call center specific ...

Call Center: What's the real value of IP in the call center? Is it something that managers and in-center personnel need to worry about? John Chapman: Yes, managers and in-center personnel should ...