The IBM Customer Experience Suite v7.0 is a portfolio of solutions designed to help organizations engage with their customers online, and via mobile more personally and effectively. Leveraging the ...

Retail giant Sears Holdings Corp.—which includes Sears and Kmart—is tapping IBM’s software to deliver a personalized and more interactive shopping experience for the exploding population of mobile ...

When it comes to e-commerce software, IBM’s WebSphere still reigns supreme. With market share of about 20 percent, the software giant has successfully fended off competition from feisty software ...

In the midst of an economic cooling, it can be pretty difficult to justify updating an existing commerce infrastructure. Nevertheless, IBM’s WebSphere Commerce Suite Pro 5.1 delivers a solid vehicle ...