I’ve long been captivated by the idea of creating a leadership “user’s manual.” The basic idea is that managers should create a short guide to their personality, work style and, yes, even quirks, so ...

Opinions expressed by Entrepreneur contributors are their own. Do your team members really know how you work? Recently, I created a “Working with Our Leaders” resource for Lemonlight team members that ...

I recently read our company’s employee manual -- and I was surprised at how good it is. Our manual is different than most in that it sprang up from within the company, rather than being handed down ...

A business or organization can more effectively facilitate training of new employees with the use of well-written standard operations procedures (SOP). Beyond training, an SOP manual gives existing ...

Small businesses must work to develop their products and services as a key elements of their growth and success. Equally important, your sales staff is the vehicle that moves products and services ...

I’m impatient with people who don’t quickly get to the point. The same goes for those who complain or blame others without offering solutions themselves. Oh, and how about when someone chews or eats ...

Fundamentally, agile user stories are short, simple tools to document a single action or intention desired by the targeted user to achieve a goal. The simplest user stories have a format, “As a user ...

You put a lot of time and energy into your employee manual. It communicates vital company information and helps you keep your assets covered. But wouldn’t it be nice if your employees actually read it ...