Remote access — the ability to control a computer from a different location over the network — might not be something you need to use every day. However, it does come in handy in certain situations.

Microsoft has announced that it's pulling the old Microsoft Remote Desktop tool that you could get in the Microsoft Store.

Remote access to another PC via the internet can be a blessing, solving many IT problems quickly and easily. The helper can get a clear picture and often solve the problem immediately, even without ...