As health insurance companies across the nation use artificial intelligence more often to decide what gets covered, patients and doctors may be getting left in the dark about the algorithms that deny ...

The US insurance industry faces a compounding crisis: the Bureau of Labor Statistics projects nearly 400,000 workers will leave through attrition by 2026, while claim volumes continue rising and ...

June 20 (UPI) --Over the past decade, health insurance companies have increasingly embraced the use of artificial intelligence algorithms. Unlike doctors and hospitals, which use AI to help diagnose ...

Keerthi Amistapuram explains how generative AI and large language models can automate insurance claims documentation and improve customer communication responsibly.

Hollard Insurance Australia is piloting an artificial intelligence tool in its claims operations to change how claim file information is reviewed and summarised for consultants.

Macy is a writer on the AI Team. She covers how AI is changing daily life and how to make the most of it. This includes writing about consumer AI products and their real-world impact, from ...