Critical thinking is one of the most valuable soft skills employees can develop. It combines experience, observation and analytical thinking to help people evaluate information, solve problems and ...

Imagine that your focused mind is like your right hand, and your unfocused mind is like your left. You'll get more done by using both. And it lightens cognitive load. Using only focused effort is like ...

We meet a solutions architect who tells us that his defining characteristic is curiosity, and that for him success is in solving problems with technology, for people. In a recent episode of the First ...

Looking at challenges outside of your own company can lead to powerful change. Rosabeth Moss Kanter, professor at Harvard Business School, believes the world demands a new kind of business leader. She ...

Many leaders default to quick fixes — but some problems can’t be solved, only led. Here’s how to spot the difference and stop wasting time, energy and trust. Not all problems need quick fixes — some ...

Artificial intelligence works best within companies when it knows the context in which it is operating. Some of that context is easy to codify upfront, in explicit rules and guidelines. Some of it can ...

A conversation with journalist Josh Tyrangiel about treating AI as a strategic advantage, not just a tool. Many organizations are investing heavily in AI, but too few are asking the most important ...

Perhaps you, like the many U.S. employees who've posted viral memes and videos over the past couple years, accidentally became important at work. Maybe you offered help to a coworker one too many ...