Chatbots aren’t cool, and their usefulness is debatable. Here’s how we can do better with AI than a chatbot. The Fast Company Executive Board is a private, fee-based network of influential leaders, ...

Ari Chazanas is the founder and CEO of Lotus West Properties, a property management and investment firm based in West Los Angeles. As the CEO of a property management company in Los Angeles, I've ...

How do you fix broken customer experience and other business problems? Get to the root cause of the problem — the actual root cause. In my previous CMSWire article, I wrote about whether it’s better ...

Some of the most entrenched problems business leaders share with me include turnover, employee engagement, teamwork, project management, customer satisfaction, and conflict management. Leaders often ...

You probably don’t need more time. By Jancee Dunn When I look back on all the major decisions I’ve dithered over, I could scream. It took me a decade to commit to becoming a parent. I wavered for a ...

A big part of living a balanced and fulfilled life lies in our ability to avoid and minimize conflict. When conflict does arise, our ability to resolve it quickly and amicably has a big impact on our ...

What does it take to solve hard problems: There are 3 things essential to problem solving. The right paradigm Pattern recognition Insight The right paradigm: This is the most important part about ...

Personnel issues can significantly impact a company’s productivity, revenue and overall success. Investing in your employees and creating a positive work environment can lead to higher employee ...

Nobody likes negative people—curmudgeons who can’t seem to do anything but complain. Therefore, the logical advice is to avoid negativity in our lives: Reframe bad things in a positive way, see the ...