Pranav Dalal is the CEO and founder of Office Beacon, a global outsourcing firm that serves clients in various industries worldwide. The conversation around business process outsourcing (BPO) used to ...

Industries with significant field operations are poised to leverage mobile AI agents for operational agility. Here’s a first look at rolling out mobile AI in construction, manufacturing, and ...

Many leaders default to quick fixes — but some problems can’t be solved, only led. Here’s how to spot the difference and stop wasting time, energy and trust. Not all problems need quick fixes — some ...