Help Desk tech reporter Chris Velazco lays out how you can use tools in Windows and Apple computers to fix your parent or friend's computer.

Are you trying to access another PC remotely, but not sure which software to use? In this case, you may want to enable the Remote Desktop Connection in Windows 11/10. It’s a built-in feature that ...

Being away from your computer doesn't mean you can't use it. The top remote access software we've tested allows you to control your own machine or someone else's from afar.

In today’s highly connected world, remote access to our devices provides much-needed flexibility in our daily lives. The ability to control computer with phone, or vice versa, enables us to access ...