Invisible work includes all the things employees do like answering email, attending meetings, and solving problems that are not necessarily in job descriptions or measured in any way. These things ...

When a crowd gets something right, like guessing how many beans are in a jar, forecasting an election, or solving a difficult scientific problem, it's tempting to credit the sharpest individual in the ...

Imagine Jo: Everyone in Jo's life recognizes her as an outstanding problem solver. She's the type of person who seems capable of almost anything. Jo excels at intuitive problem-solving. Over her life, ...