When you have an issue with your phone, safe mode disables all third-party apps to determine if they are to blame. Here's how to turn safe mode on and off.

A massive Verizon outage Jan. 14, downed tens of thousands of Verizon phones, with Verizon customers eager to "fix" SOS mode on iPhones and turn off "Emergency Calls Only" on Samsung/Android phones.

Your Android phone can be a lifesaver — until it starts acting up. Apps may crash. The battery might drain fast. Or storage could run out at the worst time. The good news? You can fix most problems ...