According to Jeffery Liker’s book, The Toyota Way, it’s estimated that most business processes are 90% waste and 10% value-added work. Value-added activities in a process are considered those that ...

Have you ever been so absorbed in an activity that time just seemed to melt away? When you’re deeply focused on a challenging task that you have enough skill to complete and the activity is rewarding ...

Forbes contributors publish independent expert analyses and insights. Kathy Caprino, M.A. covers careers, leadership and personal growth. Interviewing for new roles, whether internally or externally, ...

In his landmark 1990 book Flow, psychologist Mihaly Csikszentmihalyi described flow as “a state in which people are so involved in an activity that nothing else seems to matter; the experience is so ...

Co-authored by Paul Thornton and Ronald E. Riggio, Ph.D. Leadership isn’t something that leaders do. It’s a collaborative process of leaders and followers working together, in a particular context, to ...