As humans, we’re talking to each other constantly. With all that practice, we must be pretty good at it—right? Not exactly. As a professor at Harvard Business School and author of Talk: The Science of ...

Dear Undecided: Please accept my sympathy for the loss of your daughter. If someone at the reunion hasn’t already heard about ...

Most of us don’t wake up eager for a difficult conversation. By their very nature, these conversations can feel uncomfortable, challenging, and awkward. You’ve likely faced one you dreaded, put off, ...

You can spend years building credibility at work and still feel unprepared for the moment you need to say something uncomfortable. That one difficult conversation you wish you could avoid often turns ...

Nicholas Munkhbaatar started using ChatGPT shortly after the artificial intelligence chatbot was released in late 2022. He was 14 at the time, and he says, "I would use it for almost everything, like ...