Do you remember the PPP framework of people, products, and processes? There are many thoughts about the order of importance of these, but none can exist without the other. Arguably, “people” and ...

As businesses race to embed AI into every corner of their operations, the real challenge isn’t in using the technology but in using it wisely. Not every process benefits from automation or predictive ...

Over the past 10 years, I have been creating processes and developing systems for almost everything that I do within my business. They say every business should begin with a plan, but more ...

Process mapping is one of the basic quality or process improvement tools used in Lean Six Sigma. It has acquired more ...

An effective research and development process is important to the growth of your business. Research and development helps you meet the changing needs of your customers and stay ahead of competitors by ...

Paperless office solutions reduce clutter, improve organization and streamline reporting. Here's how to create a paperless office.

Humans have struggled to make truly intelligent machines. Maybe we need to let them get on with it themselves. A little stick figure with a wedge-shaped head shuffles across the screen. It moves in a ...

Most managers know that onboarding new employees virtually is just plain hard, and many recognize the long-term impact a poor onboarding experience could have on their employees. Onboarding is more ...

A vision board is a physical or digital visual display of your aspirations, goals, and values. It uses images, words, and ...