Overview: Clear intent and structure matter more than polished language when using ChatGPT for emails professionally.Bullet points, tone control, and iteration ...

Shweta is an author and freelance writer. She writes about technology and small businesses. Her writing has also appeared in NewsWeek and Huffington Post. Kelly is a former Editor, SMB at Forbes ...

Nutshell reports effective CRM and email marketing alignment enhances customer relationships through strategic planning in people, processes, and data governance.

Forbes contributors publish independent expert analyses and insights. I write about transformative work practices for a changing world. We spend countless hours sending emails, crafting responses, and ...