The first step is to say what you do know. Even if you don’t know the answer to the exact question they’re asking, you probably know something about the topic at hand. If the question is detailed and ...

Did you freeze up the last time an interviewer opened a question with "Tell me about a time when…"? That's a behavioral interview question, and many interviewees find them tricky to handle. Job ...

You’ve finished your presentation or meeting, and it is time to open up for questions. Lots of hands go up. Some questions you answer easily, some you admit you don’t have the answer to; but then ...