Sometimes we lose sight of a simple truth about systems: They are made up of people. Despite all of the frameworks and tools at our disposal and all of our learning as a field of practice, purely ...

The effectiveness of the interactions between people at work affects performance. In fact, according to a recent Gallup survey, teams with higher engagement see more productivity, lower turnover rates ...

Enterprise use of AI agents is on the rise, with 25% of enterprises using generative AI forecast to deploy AI agents in 2025, growing to 50% by 2027, according to Deloitte. The rise of agents means we ...