A compelling customer service resume summary can be the difference between landing an interview or being overlooked by hiring managers. For professionals aspiring to six-figure roles in customer ...

Events move pretty fast in the day-to-day operations of your business. One way to keep your team efforts focused in a common direction is through the use of business activity reports. These reports ...

Dear Sam: I'm really struggling to see why my resumes aren't effective. I have spent time explaining what I did at each job, highlighting accomplishments, and still I don't get a response. I even ...

Dear Sam: The part of my resume that I’m struggling with the most is my summary statement. Can you share some advice about how to write one effectively? I’m so used to having an objective statement ...

In today’s digital age, creating a strong LinkedIn profile is crucial. And while that certainly involves uploading a stunning professional headshot and writing up a captivating headline, the truth is, ...

Some people hate to write about themselves. That is what Mary, 59, a Product Director, said to me yesterday as we began to create her LinkedIn Profile. She went on to reveal why. “I find it very hard ...

Adding a summary to a Google Docs document is useful for both the author and the reader. For the reader, it gives them a brief overview of the document without having to read the whole thing. It also ...

Case briefing has a long history in legal studies as a tried-and-true method for reviewing and analyzing judicial opinions. Whether you’re a law student attempting to master case briefing, or a lawyer ...