A joint development of ConnectWise and NTRglobal, a pioneer in cloud-based remote support and IT automation software, ConnectWise Chat & Remote Control enhances client experience, increases ...

Opinions expressed by Entrepreneur contributors are their own. Just because the coronavirus pandemic is forcing us all to stay home doesn’t mean your company should stand still. In fact, technology ...

One Step Closer to Skynet: Your Next Help Desk Chat Might Be With a Digital Human AI company UneeQ seeks to take the next step in the evolution of intelligent chatbots: Enter the Digital Human.

At a time when IT is supposed to be getting simpler, less complex and easier to manage, more people are calling help desks for assistance than ever before, according to a new study. That’s one of the ...

Whether you’re on the IT team at a company or work for a managed service provider (MSP), a help desk ticketing tool is a must for providing solid tech support. These applications give IT staff and end ...

Opinions expressed by Entrepreneur contributors are their own. Employees are an integral part of any organization. Employers should recognize this and work hard to take care of employee needs.

How to deploy the Helpy help desk platform with Docker Your email has been sent Helpy is an open source, free help desk platform that you can use as an automated ticketing system and integrate with ...

Help desks are a growing feature that is commonly found on websites to help users get the most out of a tool, application or platform. However, a help desk can't just be viewed as a functional ...

Whether running a startup or a more established outfit, small business owners have a lot to think about. When help is on hand in the form of automation tools, small businesses have a chance to improve ...

Where do you contact Microsoft Support if you face problems relating to Windows, Office, or any other Microsoft software or service? This post will list some useful resource links, phone numbers, and ...

Live chat technology is a fast, efficient and convenient way for computer users to get in touch with Tobyhanna Army Depot’s information technology (IT) customer service team. Personnel experiencing ...

Dmytro Lazarchuk is a co-founder and CEO of Relokia with over eight years of experience in digital marketing and data migration services. According to Forbes Insights, 89% of executives at ...