Seeking to enhance your customer support experience? Mobile apps for help desks empower support teams with the capability to handle tickets and address problems on the go. Explore our top mobile ...

I spoke with Jennifer Opal, who is building ssensimm, an AI-powered app that aims to help neurodivergent people.

Since its launch, the Apple iPad has defied criticism and claims that it is a mere consumer toy unsuited for legitimate business. Companies of all sizes are embracing–or at least considering embracing ...

Whether you’re on the IT team at a company or work for a managed service provider (MSP), a help desk ticketing tool is a must for providing solid tech support. These applications give IT staff and end ...

When the City of Des Moines, IA, decided to create a help desk from the foundation up, CIO Michael Armstrong learned quickly the importance of having an IT service management tool. "We were simply ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. Spiceworks Cloud Help Desk might be a no-frills ticketing ...

SunTrust Banks Inc. is launching an enterprisewide help desk application that it expects to allow its 27,500 employees to reset their own network passwords over the Internet. The effort should pay for ...

A small medical clinic in Europe is using an iPhone app on the OTRS open-source service platform to manage patient interactions. The app allows help desk staff members using OTRS--an open-source ...

The enterprise software giant is adding a help desk application designed to give HR managers more visibility into the workforce and employees a more user friendly portal for accessing HR resources.

We independently review everything we recommend. When you buy through our links, we may earn a commission. Learn more› By Gabriella DePinho Gabriella DePinho is a writer covering trending products.