No one likes to be caught off guard. But life sometimes throws us curveballs and we may find ourselves confronted with difficult situations that we feel unprepared to handle. The need to speak our ...

For our Monthly Checkup for January, Dr. Allison Stiles from URMC stopped by for a very important conversation. This talk focused on something all parents with young ...

Is it just me, or does it seem like we’ve regressed, as a society, in our ability to handle conflict? “Conflict” might actually be too strong of a word. It seems like we’re less able to effectively ...

SPOKANE, Wash. – Blu Thomas, a transgender woman, shared her experience about the challenges of coming out within the LGBTQIA+ community. Thomas expressed that, despite the fear involved, feeling safe ...

In business, leadership, and personal relationships, the ability to manage difficult conversations is a critical skill. Whether it is addressing underperformance, negotiating a contract, delivering ...

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Most of us don’t wake up eager for a difficult conversation. By their very nature, these conversations can feel uncomfortable, challenging, and awkward. You’ve likely faced one you dreaded, put off, ...