HP is working to address a bad firmware update that has been bricking HP Office Jet printers worldwide since it was released earlier this month. While HP has yet to issue a public statement regarding ...

Facepalm: In what might be one of the biggest gaffs of the year, HP is trying to dislodge its foot from its mouth after getting caught intentionally forcing customers to wait for 15 minutes on ...

In an odd approach to trying to improve customer tech support, HP allegedly implemented mandatory, 15-minute wait times for people calling the vendor for help with their computers and printers in ...

HP just announced a low-cost way to get access to a printer — with no worries about ink or maintenance issues — starting at $7 per month. The HP All-In Plan could be a good solution for people who ...