Is your iPad out of warranty? Hewlett-Packard wants to help. HP updated its SmartFriend support service on Thursday and will now troubleshoot problems with Windows, Android, Chrome OS, OS X, and iOS ...
With one in four gifts expected to be an electronics product this holiday season, HP (NYSE:HPQ)(Nasdaq:HPQ) has added a new capability to its consumer services that will help people spend less time ...
In an odd approach to trying to improve customer tech support, HP allegedly implemented mandatory, 15-minute wait times for people calling the vendor for help with their computers and printers in ...
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