Facepalm: In what might be one of the biggest gaffs of the year, HP is trying to dislodge its foot from its mouth after getting caught intentionally forcing customers to wait for 15 minutes on ...
In an odd approach to trying to improve customer tech support, HP allegedly implemented mandatory, 15-minute wait times for people calling the vendor for help with their computers and printers in ...
Hewlett-Packard begins selling two important new products, servers with eight Intel Xeon processors that could help recover market share lost to IBM. Stephen Shankland worked at CNET from 1998 to 2024 ...
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