If your HP printer suddenly stopped responding or the HP Smart app is acting up, you are not alone—and it might not be your Wi-Fi. Starting January 15, 2026, Microsoft stopped publishing new v3 and v4 ...

We may receive a commission on purchases made from links. A software update Hewlett-Packard released earlier this month for its OfficeJet printers is causing some of those devices to become unusable.

If scanner is not working but printer is working, follow these instructions i.e. update driver, restart Windows service, etc.

Newer models of HP scanners and Mac OS X Mountain Lion typically work well together without any issues. All you need to do is install the Mac OS X driver software for your scanner, and it should work ...