SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-powered experience orchestration, was named a Leader in the IDC MarketScape: Worldwide General Purpose Conversational AI Software ...

Agilent Technologies announced the latest release of itGenesys software for RF and microwave board design. Genesys 2012 providesenhancements in RF system simulation, including electromagnetic, circuit ...

(Reuters) -Genesys said on Monday it has confidentially filed for an initial public offering in the United States, becoming the latest tech firm to bet on the booming AI market to attract investors.

Call center software maker Genesys Telecommunications is buying rival firm Interactive Intelligence Group for roughly $1.4 billion. Based in Indianapolis, Ind., Interactive Intelligence Group also ...

Syngene, a world-leader in image analysis, is delighted to announce a new release of its GeneSys image capture software is available free of charge to users of Syngene imaging systems. Redesigned with ...

SAN FRANCISCO--(BUSINESS WIRE)--Genesys (www.genesys.com), the market leader in omnichannel customer experience (CX) and contact center solutions, has been recognized as a leader in International Data ...

Aug 31 (Reuters) - Privately-held contact center company Genesys agreed to buy Interactive Intelligence Group Inc for about $1.4 billion as it looked to build scale in the face of fierce competition ...

Nortel Networks Corp. and Genesys Telecommunications Laboratories Inc. last week separately released software for call centres aimed at strengthening communication lines between call agents and ...

Syngene, a world-leading manufacturer of image analysis solutions, is delighted to announce its GeneSys software is now available with the addition of new ChemiRapid, Signal Accumulation Calculator ...

Syngene is delighted to announce its GeneSys software has been upgraded to include an icon of pre-set optimised “stain-free” protein gel imaging conditions. This simple to use software, available to ...