SourceSecurity.com

Unifying ICT access control with KONE elevator management

Integrated Control Technology (ICT), a major provider of intelligent access control, intrusion detection, building automation ...
TechRepublic

4 Steps to Improve Call Flow from Greeting to Resolution

4 Steps to Improve Call Flow from Greeting to Resolution Your email has been sent A well-designed call flow is great for customers and agents. See if your call flows are as efficient as possible and ...
TechRepublic

How To Set Up an IVR Call Flow to Maximize Containment Rate

How To Set Up an IVR Call Flow to Maximize Containment Rate Your email has been sent Thoughtful IVR call flow design helps callers help themselves. Learn how to set up an intuitive caller journey and ...
SourceSecurity

Unifying ICT access control with KONE elevator management

Integrated Control Technology (ICT), a major provider of intelligent access control, intrusion detection, building automation and security solutions, and KONE, a pioneer in innovative people flow ...